Our Billing Policies
- We accept most insurance plans. To see which plans we accept, click here.
- We are Affinity IPA providers and we participate in all of Affinity's HMO and PPO plans.
- Although we may not be preferred providers for a few plans, we do accept all PPO insurances.
- Co-pays and account balances are due at the time of service. We take cash, checks, VISA, MasterCard, Discover and American Express.
- If you wish to pay by cash or check, please send all payments to our office at 2433 Central Avenue, Suite A, Alameda, CA 94501. For additional contact information, visit our office location page.
- Same Day Policy: Same day urgent care appointments are available. We will make every attempt to schedule you to see your PCP. However, it may be necessary to schedule you with another provider.
- For any billing questions, please call (510) 521-2300 option 3.
Important Patient Portal Update
The Patient Portal login is no longer available on this site. You will receive more information about how to enroll into our new system at your next appointment. Thank you!